Last March, the declaration of the COVID‑19 pandemic as a national emergency shut down non-essential businesses. With classrooms deemed unsafe, education changed dramatically over the course of 2020, with much of the training that was previously conducted face-to-face being pursued online. To meet people where they are, Goodwill Columbus adapted to meet learners’ myriad needs in the pandemic and provide them with the in-demand skills that local employers are looking for now.
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